INTRODUCTION

These Terms and Conditions of Sale apply to all services offered on the website Domaine de Miremer or any other means of communication. 

The purpose of the website content is to inform clients. Some of the services offered may be subject to change depending on the occupancy rate and/or may only be available on certain dates during the season. Prices are provided for information purposes only and are subject to change and valid only for the current season. The service will be provided at the rate applicable on the date of the order. Prices include all taxes. Any change in the VAT rate will result in a change in the price. In accordance with the Tourism Code, Domaine de Miremer reserves the right to make changes to the information on the website or any other means of communication. Major changes will be communicated on the website as erratum.

1. BOOKING CONDITIONS 

• Contracting parties must be at least 18 years of age and have the legal authority to contract and must not be under guardianship. The contracting party must be present for the entire duration of the stay.

Bookings are valid only upon agreement by the campsite, after receipt of the deposit and either the completed and signed booking contract or acceptance of the terms and conditions of sale when booking online. 

• Camping pitch or rental bookings are made on a strictly personal basis. Under no circumstances may you sublet or transfer your booking without the prior consent of the campsite.

• Minors must be accompanied by their parents or legal guardians. 

Camping Pitches 

• The basic package includes the pitch for a tent, trailer or camper for one or two people and access to the sanitary and reception facilities. Additional fees (extra person, pets, extra vehicle, etc) are not included in the basic package rate and will be charged as add-ons. Camping pitches can accommodate up to six people maximum (baby included).

Rentals 

• Rental accommodations are equipped. The basic package is for two to eight people (baby included) depending on the type of rental.

• Domaine de Miremer reserves the right to refuse access to the campsite to groups or families arriving with more guests than the capacity of the rented accommodation. 

Booking fees 

Booking fees are €25 for rentals and camping pitches.

2. RATES, TOURIST TAX & ECO-PARTICIPATION

 • The listed prices are valid for the 2021 season. Prices are listed in euros, including VAT, and correspond to the chosen accommodation, number of people and duration of stay. Local taxes and optional add-ons are not included.

 • A tourist tax collected for the City of La Garde Freinet is payable upon arrival, per night and per person over 18 years of age. 

• An eco-participation is payable upon arrival, per night and per person. Our business is subject to taxes for use of natural resources (clean water) and waste treatment (waste water, household waste, etc.). We therefore charge compensation of (€0.25…/pers + 7 yo /night) to raise awareness for these expenses.

3. PAYMENT CONDITIONS 

• In a rental accommodation, for bookings made more than 30 days in advance, a deposit of 30% of the price of the reserved services is payable when booking. The balance is payable no later than 30 days before the arrival date. 

• In a camping pitch, for bookings made more than 30 days in advance, a deposit of 30% of the price of the reserved services is payable when booking. The balance is payable no later than 30 days before the arrival date. 

• For reservations made less than 30 days in advance, the stay is payable in full when booking.

4. NO RIGHT OF WITHDRAWAL 

In accordance with article L.221-28 of the consumer code, Domaine de Miremer informs its clients that the sale of accommodation services provided on a given date, or for a given frequency, is not subject to the 14-day withdrawal period. 

5. PAYMENT

Accepted payment methods

You may honor your booking with the following payment methods, both for the deposit and balance: 

Check, French postal check, holiday voucher, postal order or cash, credit card, national or international bank transfer

Terms and conditions of payment

On the campsite website 

An official booking request by the buyer can be broken down as follows:

  • 30% deposit + booking fees + cancellation insurance (optional) 
  • Balance at the latest 30 days before arrival for rentals and camping pitches. In the event that the balance is not paid within the time limits indicated, the booking is considered cancelled and our cancellation conditions described below apply.

By mail

An official booking request by the buyer can be broken down as follows:

  • 30% deposit + booking fees + cancellation insurance (optional) 

Balance at the latest 30 days before arrival for rentals and camping pitches. In the event that the balance is not paid within the time limits indicated, the booking is considered cancelled and our cancellation conditions described below apply.

This reservation has contractual value only upon receipt by the purchaser of a booking confirmation issued by the campsite.

The balance of the stay is payable at the latest 30 days before arrival. In the event that the balance is not paid within the time limits indicated, the booking is considered cancelled and our cancellation conditions described below apply.

6. CANCELLATIONS AND CHANGES 

Changing your booking 

  • The Client may request a change to their stay at the same campsite (dates, type of accommodation). Without prejudice to the fact that the balance is payable in full before departure, any changes at the request of the client may incur change fees. All change requests must be confirmed in writing by the client and are subject to availability and acceptance by Domaine de Miremer. In the event that the contractor wishes to extend their stay, the current rate will apply. Any changes made from higher range to lower range services will not incur a refund.

 

  • Any request to reduce the length of your stay is considered a partial cancellation and will be subject to the cancellation and interruption of stay conditions.
  • Any request by the CLIENT to change or cancel their STAY must be sent
    to Domaine de Miremer by registered letter with acknowledgement of receipt. The time limits indicated below are from the date on which the letter is received, as evidenced by the postmark. Cancellation or changes to the STAY will incur at minimum the following fees:

* More than 30 days before the beginning of the STAY: 30% of the total cost + processing
fees + insurance fees (if taken out)


* Less than 30 days before the beginning of the STAY: 100% of the total cost + processing
fees + insurance fees (if taken out).

Unused services 

Any interrupted or shortened stay (late arrival, early departure) or failure to appear at the campsite for a reserved accommodation will not incur a refund. 

Cancellation by Domaine de Miremer campsite

In order to receive compensation when possible, we recommend that you take out cancellation or interruption of stay insurance upon booking.

If Domaine de Miremer cancels your stay, except in cases of force majeure, the entire cost of the stay will be refunded. However, you may not receive payment of damages. 

Cancellation Insurance 

We recommend that you take out cancellation or interruption of stay insurance upon booking.

We invite you to take out a cancellation or interruption insurance when booking. 

MUTUAIDE ASSISTANCE – 126, rue de la Piazza – CS 20010 – 93196 Noisy le Grand CEDEX.  SA capital € 12,558,240 CANCELLATION INSURANCE for all causes!! (+ Interruption of stay) the price is according to the total amountof your      reservation. Subscription deadline: For the Cancellation guarantee to be valid, this contract must be taken out simultaneously with the reservation of you stay and the premium must be paid in full with the payment of the deposit for the reservation at the campsite directly. 

Cancellation insurance: In which case do we intervene? 

Comfort Formula:                                                                                                                                                                                    Covers any event: Any unforeseeable event, beyond the passenger’s control, which prevents them from leaving. Examples of events: illness, dismissal, death of a loved one, judicial summons… 

Refund: refund of a percentage of the cancellation fees invoiced by the campsite Cancellation method: cancellation possible up to the day of departure must include Proof such as: list of documents to provide to justify the cancellation of the stay (see information notice) 

Maximum reimbursement: € 5,000 

Deductible: Medical reason => 30 € / Other reasons: 20% 

Minimum Reimbursement: Medical reason => 0 € / Other reasons: 50 € 

Premium formula 

Covered event: If you have to cancel your holiday or reservation, whatever the reason.

Examples of events: Any reason Refund 

Refund of a percentage of the cancellation fees invoiced by the campsite Cancellation method: cancellation possible up to the day of departure with included Proof to provide: none 

Maximum reimbursement: € 5,000 

Deductible: 30% 

Minimum Refund: 50 €

7. YOUR TRIP

 Arrival

    • Camping pitches: arrivals are from 15:00 p.m. onwards
    • Rental accommodations: you may check in starting at 5:00 p.m. on your day of arrival, and a security deposit is required when you receive the keys to the rental.

During your stay

The campsite declines all responsibility in the event of an incident falling under the civil responsibility of the camper. All clients must comply with campsite rules. Guests are responsible for any disturbances caused by persons staying with or visiting them.

Departure 

• Rental accommodations: on the day of departure indicated on your contract, the rental accommodation must be vacated before 10:00 a.m. The accommodation must be returned in a perfect state of cleanliness, the inventory may be verified, any broken or damaged object will be at your expense, as well as any repairs to the accommodation that may be necessary. 

• Your deposit will be returned at the end of your stay, after deduction of any fees incurred, with invoices provided, for any damage found at the exit inventory. Non repayment of the deposit does not preclude payment of additional compensation in the event that the costs exceed the amount of the deposit.

 • If the accommodation has not been cleaned before your departure, a minimum cleaning fee of €85 including tax will be charged. 

• For any late departure, you may be charged an extra day at the current nightly rate.

8. VISITORS

Visitors are admitted to the campsite after checking in at reception and paying the visitor’s fee. Visitors will have access to the campsite’s facilities, except for the pool area.

9.  PETS

Pets are allowed (except 1st and 2nd category dogs) for a fee payable when booking.  They must be leashed. They are prohibited around swimming pools, in food shops and in buildings. Dogs and cats must have their vaccination record up to date. 

10. IMAGE RELEASE

You expressly authorise Domaine de Miremer to use photographs and/or videos that may be taken during your stay for the communication needs of the Camping Paradis group.

Any guest refusing to be photographed or filmed during their stay must inform Domaine de Miremer in advance and in writing. You also authorise distribution, publication and marketing of these images and videos on all types of media. 

11. DISPUTES

  • Any complaints regarding non-conformity of the services provided with contractual commitments can be reported by mail or e-mail to Domaine de Miremer  

12. MEDIATION

In the event of a dispute, you can contact us as follows:

  • Send a letter by registered mail with acknowledgement of receipt to Domaine de Miremer 

If you are not satisfied with the answer, you have the option of contacting the Medicys Mediation Center after a period of one month following the sending of these letters/emails. You must submit a file online on the following website www.medicys fr or by mail: Medicys – 73 Boulevard de Clichy – 75009 Paris 

 

13. Domaine de Miremer LIABILITY 

The client expressly acknowledges that Domaine de Miremer cannot be held liable for communication by its partners.All photos and text used on the Domaine de Miremer website are non-contractual. They are provided for information purposes only.

14. DATA PROTECTION 

The information that you provide in your order will not be communicated to any third party. This information will be considered by Domaine de Miremer to be confidential. It will only be used by Domaine de Miremer in order to process your order and to improve and customise communication and services offered that are reserved for clients of Domaine de Miremer based on your interests. In accordance with the French Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose any of your personal data. To do this, simply send us a request by mail to the following address: 4965 ROUTE DE GRIMAUD RD 55883680 LA GARDE FREINET, indicating your last name, first name and address.

Braclets are obligatory. Shorts and bermuda shorts are not allowed in the swimming pool.                                                                                                                                                                     Swimming trunks are obligatory. No loud noises are allowed on this campsite.